First of all, let me thank you for visiting
with Gerri and I. We want you to know that horse owners have contacted
us with all kinds of saddle and riding problems. We have been able
to help so many people, and there are many riders out there still
that haven't come across the proper blend of saddle and pad.
Bob Marshall's Sports Saddles with the Skito Equalizer saddle pads
solve an incredibly wide range of riding and saddle problems. We
have heard from increasingly more and more people that their veterinarian
recommended that they try one.
Frequently, people have asked, "What is
the most popular Bob Marshall Sports Saddle?". Both the black
and chocolate, 15" to 16" Endurance, smooth leather
saddles is one of the best selling models. Smaller and larger sizes
are available as well. Also, the Basic
Trail Rider and Barrel
Saddles are best selling models.
The Sports Saddles are in demand and they don't
stay in stock very long. Usually, the saddles are not made ahead
of time. Instead, each saddle is made-to-order, which, in part is
why you won't find these saddles sold in tack shops. Sports Saddles
that are available right now can be seen on the Saddles
In Stock page.
We attribute the popularity of the Sports Saddle
to these two factors, i.e., the improved comfort they provide to
horse and rider, and the way they solve riding problems, thereby
improving enjoyment of the sport, and reducing the associated costs,
such as, buying extra saddles, veterinarian costs and so forth.
The product guarantee can be applied effectively
in the US and the saddlery will honor all guarantee claims. Shipping
within the continental US is $30.00 US dollars per saddle. Overseas
shipping costs begin at approximately and go to $150.00 US per saddle,
or more.
Some people have been disadvantaged by having
bought a saddle that sored their horses shoulders or created
an aching back problem. So initially, some people are skeptical,
but others are receptive, many are hopeful that they have found
a permanent, long-term solution to their riding problems.
Hopefully, we can intercept the uninformed
riders before they go out and have another disappointing experience
with another miss-fitting or uncomfortable saddle. Learn how "saddle
fit" and horse back problems are related on the Check
Your Saddle page.
You will find that Gerri and I are very interested
in providing these products. It is a pleasure to help people with
this horse equipment, knowing that it will benefit them tremendously.
We are certain that only satisfied customers allow us to be successful
in business. And Gerri and I provide a personal touch that makes
a difference with customers.
Also, we know that the products live up to
the claims of providing improved horse and rider comfort and that
they solve an incredibly wide variety of riding problems. This "formulae"
puts the customer and us on the same side of the table, supporting
one-another. And that's good for the customer, first and foremost.
And it's good for our business by building upon a reputation, which
attracts other customers. You might call it a win-win business philosophy.
As a saddle dealer, we have found great value
in delivering service with a personal touch, which means that our
customers know that we are very helpful and that we care about their
situation. We try to gain every advantage for customers by providing
meaningful information and resources that can help to solve common
as well as serious saddle-related riding problems. Gerri is very
good at this skill. She listens and talks and helps and suggests.
You should watch her sometime. She's just great at it.
When a customer describes a need, Gerri will
carefully navigate them into the most appropriate product/price
which suites their needs. If they have other needs, which her resources
can't meet, she refers them to other resources. If a product suffered
from poor workmanship or shipping damage, she would work like the
dickens to get everything straightened out to favor her customer,
as much as possible. At times customers ask her something she doesn't
know about, and she tells them she doesn't know and then refers
them to someone or somewhere that might be of help. We think customers
find our style refreshing, informative and relevant.
Behind the scenes, I enjoy working the website
and business end of things. I'm mostly involved with the resources
to ensure that Gerri has whatever she needs to fulfill her sales
role successfully. This way she is more confident and resourceful,
and that results in us doing a better job for our customer, which
improves upon our business reputation.
Also, I like to keep aware of marketing opportunities
and I try to be informed about the kinds of products that would
best complement our suite of products. Products that we are interested
in must be characteristically of high-quality, they should be capable
of drop-shipment, they must solve a riding problem, improve enjoyment
of the sport and blend in with our product suite. Comments from
you, in these areas are appreciated. Let me know if you have any
suggestions.
Honestly, if I were having a problem with my
horse, I would ask Gerri to help me to put together a good saddle
solution. And I'd recommend her to anyone else too since the Sports
Saddle works on nearly all breeds. Shortly after you begin using
your new saddle and pad, you will really see why popularity is gaining
for the Sports Saddle and Skito
Pads.
If at some point in the future, if you are
not satisfied with something, or you want to sell your Sports Saddle,
or you need to exercise a guarantee - we will help you get the results
you want. So, in the meantime, do what you need to do so you can
start benefiting from the many advantages that the Sports Saddle/Skito
Pad solution provides for both your horse and you as the owner/rider.
The customization and attention to individuals
needs helps explain why the original SS do not appear in tack shops.
As a rule, the SS are not sold wholesale and to tack shops.
Customers tell us that the SS is unusually
comfortable for horse and rider. And we agree. And with Bob Marshall's
original treeless Sports Saddles, customers have many, many choices,
which is also unusual. The price is reasonably competitive, starting
at $850 up to $1900, with a typical cost of around $1100. Endurance,
trail and barrel saddles are sold most often in that order.
We have actually had Canadians from Ontario
travel to our home in Columbus, Ohio, a 7 hour trip, to try the
saddles. We receive 600 to 1000 saddle inquiries each month, mostly
from the US, but from as far as England, the Phillipines and Australia.
Our biggest sellers are the Endurance saddles and the Basic Trail
saddles, although the Debra Sibley Barrel Racer, at $1338.00, is
very popular also.
I hope this was helpful. Let me know if we
can answer any other questions or concerns! We have a demo program
if you have never ridden in an original SS and would like to try
one for a week or so, email:
Demo@SportSaddle.com to make the arrangements.