Gerri
Rini
Authorized Dealer for
Sports Saddles, Inc.
Email:
Treeless at
Sportsaddle.com
Response in 24 Hours,
or Call.
Office:
614 837-7299
Fax:
614 920-2559
Pickerington, Ohio:
Eastern Standard Time
M-F 9AM to 6PM
Sat 9AM till Noon
Closed
Sunday
First Choice's Service
Commitment to Our Customers
We
want you to know that having you as a Client
means a lot to us. We value our relationship
with you. Our business is based on the principle
of bringing extra value to our Clients. And,
we try hard to make our consulting be something
that is more valuable to you then the small
profit we make from selling objects.
To
us, business is about the relationship we have
with you. We care for our clients and demonstrate
our proficiency by navigating through your
equine situation, your problems and worries,
and providing your product needs and wants.
And
we provide you with every bit of information
to properly educate, inform, and become oriented
to achieve a clear perspective of everything
that our products and services offer you. This
is for your immediate benefit, long-term results,
year-after-year.
These
outcomes are good reasons to remain our Client
for a lifetime. Even if our product lines where
to shift and change, we would do so based on
your best interests and for our other clients
needs and wants.
We
work hard with you and for you, and for all
our clients to produce and deliver greater
value for you, more then if you would ever
get from simply buying a product of some kind,
off the shelf.
We
promise you that you will receive great value
from the equine solutions that we provide for
you. And, over-and-above all our other warrantees
and guarantees, we promise you that you will
be very satisfied with what we provide for
you, before the sale, after the sale, and for
years to come.
Warmest
Regards,
Gerri &
Noel Rini
First Choice Sport Saddle
www.SportSaddle.com
Phone 614 837-7299
Fax 614 920-2559
Email: Treeless@SportSaddle.com
Saddle
Warranties
* 10 day trial period, not including shipping
time, on Standard saddles. Standard saddles
are catalogue saddles that are not customized
in any way. A Standard saddle can be returned
for a refund minus a $125.00 restocking fee.
* One year warranty on workmanship. 5 year
warranty on pommel and cantle.
Custom Saddle Orders
If your saddle is a custom order it can not
be returned for a refund. If there is a problem
with workmanship or material the company will
repair or replace said parts or materials at
our expense.
Custom orders start at 100.00 over the price
of catalog saddles, plus the regular price
of all custom items.
All Custom orders are given special handling
and are made in a separate department and are
and built by our most experienced senior saddle
maker. Special care is taken to make sure the
saddle is made to your exact specifications.
If you decide you do not want your custom
saddle, the company will try to do one of the
following:
A. You can send the saddle back to Sport Saddle
(at your expense) and pay for Sport Saddle
to do necessary alterations to bring the saddle
back to (regular catalog) specs if possible.
Or;
B. Send the saddle back to Sports Saddle and
we will put it on our in-stock list and try
to sell the saddle for you, but you may have
to discount the price to get it sold. Custom
saddles can be difficult to re-sell depending
on the extent of customizing that has been
done. There will be a 10% charge on the selling
price of the saddle for this service.
If you receive your custom saddle and decide
you want something changed or further customized,
Sport Saddle will try to work with you, but
any additional work will be at your expense.
Thank You for ordering a Genuine Sport Saddle.
Bob Marshall
President
How To Order Saddles or
Accessories
With
a phone call, the old-fashioned way. When you've
made your choices, or need help with them, call
Gerri at (614) 837-7299Eastern Standard Time,
Ohio. Europeans are 5 to 7 hours ahead of Ohio
time.
Sports Saddles, Inc. requires your inseam, upper-thigh
size, height and weight with your order to ensure
proper seat size. If you are from outside the
US, we need this information in English units,
not Metric.
Visa,
Mastercard, or Personal Checks are accepted.
Checks, along with your request, can be made
to: Gerri Rini and mailed to 11428 Huntington
Way, Pickerington, OH 43147
For saddles,
one-half down is due at the time you place your
order. The second half of the payment is drawn
on your credit card about one week before the
saddle is shipped.
Build Time on Standard
and Express Orders
Non-Express orders (standard
and custom builds) and Express orders use the
standard UPS delivery schedule. The UPS delivery
schedule is usually five days, not counting
weekends. UPS does not ship on Saturday and
Sunday.
Non-Express orders take
8 to 10 weeks on the average.
Express orders take 30
business days. The fee is $100.00 for Express
orders. The clock starts the Monday after you
place your order with us. The delivery phase
begins 30 business days later. Allow 3 to 6
days shipping depending on where you are in
the country.
First Choice Business
Hours
Open
Monday thru Friday from 9AM to 6PM Eastern Standard
Time - Ohio. Saturday 9AM to Noon. We spend a
great deal of time on the phone with customers,
so if you call and we don't pick up be sure to
leave a message. Please leave a day and evening
phone number, along with the state you are calling
from. Ordinarily, we respond to messages in 24
hours.
Closed Sundays
and Holidays.
Thank
you for visiting SportSaddle.com. We are confident
that you will be smiling and happy that you
chose us as your Sports Saddles consultants.
